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Consumers with complaints against a financial institution can also contact the."We certainly recognize that this is a difficult situation for."Then started my nightmare Haun, a former physician in Brazil who works as a clinical research associate in Toronto, told HuffPost alton towers gifts Canada in an interview.However, as the, globe and Mail recently pointed out, the obsi is a voluntary, industry-funded group, and its rulings are not mandatory.RBC, along with TD Bank, are not members of obsi.At one point, he said, a customer representative refused to believe the ticket had been bought using rewards points, and asserted Haun was lying.He called RBC to find out what happened.Watch: What you need for that A credit score.Finally, an RBC Rewards representative told Haun the ticket would be cancelled, the rewards points and credit card reimbursed, and a new ticket would be issued using Haun's points.Canada does not have a national consumer agency for dealing with bank complaints.17, at which time the process of reimbursing them began the spokesperson stated.Ombudsman for Banking ukulele gifts t shirts Services and Investments (obsi).When you book, you can also be awarded points for the purchase.More from Huffpost Canada: Switching banks, for Haun, that response won't satisfy until the charge on his credit card is gone.
Haun and have been engaging with him to ensure this matter is resolved.".
Atalah Haun Toronto resident Atalah Haun is fighting to get his money back after being charged the full cost of a flight he bought using rewards points.
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